Terms of Use

Effective Date: June 15, 2023.

Important! Please carefully read these Terms of Use (“Terms”), including the mandatory arbitration provision in Section 12, which requires that disputes are resolved by final and binding arbitration on an individual and not a class-wide or consolidated basis.

These Terms apply when accessing, using, or otherwise interacting with RxData.net (our “Website”), our subscription SaaS database of pharmaceutical pricing, reimbursement and access information (our “Platform”) and any other feature or service offered by RxData, Inc. and its affiliates (“RxData”, “us”, “our,” or “we”) that posts or includes a link to these Terms (collectively, the “Services”).

By accessing and/or using the Services, you agree to be bound by these Terms. Your use of the Services is also governed by our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, do not access or otherwise use our Services.

Important note on the applicability of these Terms: These Terms apply to visitors of our Website and supplement the terms of service of users of our Platform. Access and use of our Platform is restricted to our clients, who are generally business entities that use the Platform in the conduct of their businesses pursuant to contracts with us. If you are an authorized user of our Platform accessing and using the Platform on behalf of one of our clients, then these Terms supplement the terms of service provided for in our contract with such client, including any additional terms posted in your interface with the Platform. These Terms are subject to our contracts with our clients, and in the case of any conflict between these Terms and any such contract, the terms of such contract shall govern.

1. Intellectual Property

• a. Ownership

  RxData, or its subsidiaries, affiliates, licensors, or suppliers, own all rights, title, and interest in and to the Services (and all past, present, and future versions), and all copyrights, trademarks, patents, trade secrets, and other intellectual property rights embodied therein, whether or not applied for or registered, including but not limited to the following: names, logos, text, graphics or other artwork, icons, photos, products, digital downloads, sound recordings, audiovisual materials or effects, titles, themes, objects, animations, musical compositions, moral rights, documentation, data compilations, computer code or software, features, “look and feel,” and functionality of the Services, and any compilation of the foregoing (collectively, “RxData Content”). The RxData Content is protected by United States and international laws.

  You may not modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works from, distribute, perform, display, incorporate into another website, app, or other service; or in any way exploit any of the RxData Content, in whole or in part, except as set forth in these Terms, without our prior, written, and specific permission.

• b. Our License to You

  Subject to your compliance with these Terms, RxData grants to you a limited, revocable, non-exclusive, non-transferrable license to engage in the following activities for non-commercial purposes only:

  • i. To browse, access, and view the Website and the RxData Content therein that is available to the public;
  • ii. To link to the Website, provided, however, that your website or any third party websites that link to the Website: (a) must not frame or create a browser or border environment around any of RxData Content or otherwise mirror any part of the Services; (b) must not imply that RxData is endorsing or sponsoring it or its products or services, unless RxData has given it prior written consent; (c) must not present false information about, or disparage, tarnish, or otherwise, in RxData’s sole opinion, harm RxData or its Services; (d) must not use any RxData trademarks without the prior written permission from RxData; (e) must not contain content that could be construed as distasteful, offensive or controversial or otherwise objectionable (in RxData’s sole opinion); and (f) must be owned and controlled by you or the person or entity placing the link, or otherwise permit you to enable such link subject to these Terms. By linking to the Website, you agree that you do and will continue to comply with the above linking requirements. Notwithstanding anything to the contrary contained in these Terms, RxData reserves the right to prohibit linking to the Website for any reason in our sole and absolute discretion even if the linking complies with the requirements described above.

  The foregoing license does not include any right to modify, publish, participate in the transfer or sale of, reproduction, or creation of derivative works from the RxData Content or the Services, except as and only to the extent expressly stated above.

  You agree that: (a) you will keep intact all copyright and other proprietary notices contained in the RxData Content on any copy you may make of the RxData Content; (b) you will not use the RxData Content in a manner that suggests an association with us or our Services; (c) you will make no modifications to the RxData Content; (d) you will not allow or aid or abet any third party to (whether or not for your benefit): (i) copy or adapt the object code of any Services’ software, HTML, JavaScript or other code; or (ii) reverse engineer, decompile, reverse assemble, modify or attempt to discover any source code that the Services use or create to generate its web pages or any software or other products or processes accessible through the Services; and (e) you will not insert any code or product to manipulate the RxData Content in any way that affects any user's experience.

  You also agree that you will not (or aid or abet any third party to) engage or attempt to engage in any potentially harmful acts that are directed against the Services, including but not limited to violating or attempting to violate any security features of the Services; using manual or automated software or other means to scrape, crawl, spider, or similarly access any portion of the Services (except that we grant the operators of public search engines revocable permission to use spiders to copy materials from our websites for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials); introducing or sending viruses, worms, spyware, malware, or any other kind of harmful code into or through the Services; interfering or attempting to interfere with the proper functioning of or use by others of the Services, including by means of overloading, flooding, spamming, mail bombing, or crashing the Services; or disabling, bypassing, modifying, defeating, violating, removing, impairing, circumventing, or otherwise interfering with digital rights-management technology or other features or technology that limits or prevents use of the Services or the RxData Content therein.

• c. No Unsolicited Materials

  We welcome comments on our Services, but it is our policy not to accept or consider content, information, ideas, suggestions or other such materials other than those we have specifically requested, to which certain specific terms, conditions and requirements may apply. This is to avoid any misunderstandings if your ideas are similar to those we have developed or are developing independently. Accordingly, RxData does not accept unsolicited materials or ideas, and takes no responsibility for any materials or ideas so transmitted. You agree that any such materials or ideas transmitted to RxData are licensed by you to RxData without any restrictions on use or obligation to use such materials or ideas, and that you will be entitled to no compensation for such materials or ideas regardless of the extent to which RxData may use such materials or ideas.

2. Promotions

Any promotions (any, a “Promotion”) that may be offered via the Services may be governed by a separate set of rules that may have eligibility requirements, such as certain age or geographic area restrictions, terms and conditions governing the Promotion, use of user generated content, and disclosures about how your personal information may be used. It is your responsibility to read these rules to determine whether or not you want to and are eligible to participate, register and/or enter, and to determine the applicable terms and conditions of the Promotion. By participating in a Promotion, you will be subject to those official rules, and you agree to comply with and abide by such rules and the decisions of the identified sponsor(s).

3. Third Party Links, Services, and Content

There may be links from the Services, or communications you receive from the Services, to third party sites or services. The Services may also include third party content that we do not control, maintain, or endorse. Accessing third party sites, services, or content may require you to leave the Services. We do not control those third party sites, services, or content and you expressly acknowledge and agree that we are in no way responsible or liable for any of those third party sites, services, or content, including, without limitation, their content, policies, failures, promotions, products, services, actions and/or any damages, losses, failures or problems caused by, related to or arising therefrom.

4. International Users

Some of the Services are accessible from countries around the world and may contain references to Services that are not available in your country. These references do not imply that we intend to announce such Services in your country. The Services are controlled and offered by us from our facilities in the United States. We make no representations that the Services are appropriate or available for use in other countries. Those who access or use the Services from other countries do so at their own volition and are responsible for compliance with local law.

5. Monitoring/Investigations

RxData does not have an obligation to monitor users’ activities on or use of the Services. However, RxData reserves the right to do so for any purpose at any time, with or without notice or liability to you. By using the Services, you irrevocably consent to such investigations.

6. Suspension and Termination

We reserve the right to suspend or terminate your access to all or some of our Services, with or without notice, if we, in our sole discretion, determine that you are in breach of these Terms or have engaged in conduct that we, in our sole discretion, deem inappropriate. We may also suspend or terminate your access to all or some of our Services, with or without notice, for our convenience. You understand that such actions may be taken without any liability whatsoever to you for any suspension or termination. All provisions of these Terms which by their nature should survive termination, will survive termination of your access to the Services, including without limitation, ownership provisions, warranty disclaimers, limitations of liability, and dispute resolution provisions.

If your access to Services is terminated under these Terms, then you agree that you will not attempt to access the Services through use of a different username or otherwise. In the event that you violate the immediately preceding sentence, we reserve the right, in our sole discretion, to immediately take any or all of the actions set forth in these Terms without any notice or warning to you.

7. Changes to Terms and Services

We reserve the right to change these Terms at any time without prior notice. When we make changes, the new Terms will be made available via the Services. We may also provide notice to you in other ways, such as through contact information you have provided. Your continued use of any of the Services after the effective date of the revised Terms (or engaging in such other conduct as we may reasonably specify) will constitute your consent to those changes to the fullest extent allowed by applicable law.

Subject to our contracts with our clients, we may modify, suspend, or discontinue any aspect of the products or services we offer through the Services (including, the Service as a whole), at any time for any reason, with or without notice to you, including the availability of any Service, any feature, or RxData Content.

8. Your Warranties

You represent and warrant that (i) you have the legal right and capacity to enter into these Terms in your jurisdiction and to comply with these Terms; (ii) you hold and will continue to hold all rights necessary to enter into and perform your obligations under these Terms; and (iii) your activities are lawful in every jurisdiction where you access or use the Services. The Services are not intended for children younger than the age of 18.

9. Indemnification

To the fullest extent permitted by law, you agree to indemnify and hold RxData, its parents, subsidiaries, affiliates, officers, employees, agents, partners and licensors (collectively, the "RxData Parties") harmless from any losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of: (a) your use of, or inability to use, the Services; (b) your violation of these Terms; (c) your violation of any rights of another party, including other users; or (d) your violation of any applicable laws, rules, or regulations.

We reserve the right, at our own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with us in asserting any available defenses.

This provision does not require you to indemnify any of the RxData Parties for any unconscionable commercial practice by such party or for such party's fraud, deception, false promise, misrepresentation or concealment, suppression or omission of any material fact in connection with the Services provided under these Terms. You agree that the provisions in this Section 9 will survive any termination of these Terms or your access to the Services.

10. Our Disclaimer of Warranties

You expressly understand and agree that to the extent permitted by applicable law, your use of the Services is at your sole risk, and the Services are provided on an "as is" and "as available" basis, with all faults. We reserve the right to amend errors and update Service information at any time without prior notice. The RxData Parties expressly disclaim all warranties, representations, and conditions of any kind, whether express or implied, including, but not limited to, the implied warranties or conditions of merchantability, fitness for a particular purpose and non-infringement arising from use of the Services.

The RxData Parties make no warranty, representation or condition that: our Services will meet your requirements; your use of our Services will be uninterrupted, timely, secure or error-free; that defects will be corrected; that the Services are free of viruses or other harmful components; or that the materials of the Services are correct, accurate, or reliable.

Any content downloaded from or otherwise accessed through our Services is accessed at your own risk, and you will be solely responsible for any damage to your property, including, but not limited to, your computer system and any device you use to access the Services, or any other loss that results from accessing such content.

Our Services may be subject to delays, cancellations, and other disruptions. The RxData Parties make no warranty, representation or condition with respect to the Services, including but not limited to, the quality, effectiveness, reputation and other characteristics of the Services.

To the fullest extent permitted by applicable law, the RxData Parties assume no responsibility for the timeliness, deletion, mis-delivery, or failure to store any content, user communications, or personalization settings.

11. Limitations on Liability

• a. Disclaimer of Certain Damages

  You agree that in no event will the RxData Parties be liable for any loss of profits, revenue or data, indirect, incidental, special, or consequential damages arising out of or in connection with our Services, or damages or costs due to loss of production or use, procurement of substitute services, whether or not you have been advised of the possibility of such damages, arising out of or in connection with these Terms or the Services, on any theory of liability, resulting from: (1) the use or inability to use the Services; (2) the cost of procurement of substitute services; (3) conduct of any third party on or via the Services; or (4) any other matter related to the Services, whether based on warranty, copyright, contract, or any other legal theory.

• b. Cap on Liability

  To the fullest extent permitted by applicable law, under no circumstances will the RxData Parties be liable to you for more than fifty U.S. dollars (US$50.00). The foregoing cap on liability will not apply to liability of a RxData Party for any injury caused by a RxData Party's fraud or fraudulent misrepresentation.

  You agree that in the event you incur any damages, losses or injuries that arise out of RxData’s acts or omissions, the damages, if any, caused to you are not irreparable or sufficient to entitle you to an injunction preventing any exploitation of any Service, and you will have no rights to enjoin or restrain the development, production, distribution, advertising, exhibition or exploitation of any Service owned or controlled by the RxData Parties, provided that nothing in these Terms will restrict a California resident’s right under applicable law (if any) to seek public injunctive relief otherwise in accordance with the Arbitration Agreement set out below.

  By accessing a Service, you understand that you may be waiving rights with respect to claims that are at this time unknown or unsuspected, and in accordance with such waiver, you acknowledge that you have read and understand, and hereby expressly waive, the benefits of Section 1542 of the Civil Code of California, and any similar law of any state or territory, which provides as follows: "a general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.”

• c. Basis of the Bargain

  The limitations of damages set forth above are fundamental elements of the basis of the bargain between RxData and you.

12. BINDING ARBITRATION (“Arbitration Agreement”)

• a. Applicability of Arbitration Agreement

  You agree that any dispute or claim relating in any way to your access or use of the Services, to these Terms, or to any aspect of your relationship with RxData, will be resolved by binding arbitration, rather than in court, except that (1) you may assert claims in small claims court if your claims qualify, so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis; and (2) you or the RxData Parties may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). This Arbitration Agreement will apply, without limitation, to all claims that arose or were asserted before the effective date of these Terms or any prior version of this Arbitration Agreement.

  If you agree to arbitration, you are agreeing in advance that you will not participate in or seek to recover monetary or other relief in any lawsuit filed against the RxData Parties alleging class, collective, and/or representative claims on your behalf. Instead, by agreeing to arbitration, you may bring your claims against the RxData Parties in an individual arbitration proceeding (except for any Batch Arbitration, as described below). If successful on such claims, you could be awarded money or other relief by an arbitrator. You acknowledge that you have been advised that you may consult with an attorney in deciding whether to accept these terms, including this Arbitration Agreement.

  The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement.

• b. Process

  To begin proceeding claim, you must first send a letter describing your claim in detail, including your name and contact information, your legal claim, the specific facts giving rise to your claim (including the date(s) and amount(s) of any relevant transaction or interaction with us), and the requested relief) to us at RxData, Inc., 251 West 30th street, Floor 5, New York, NY 10001, United States Attn: Legal. You and we agree to attempt in good faith to negotiate an informal resolution of your claim. If a resolution is not reached within thirty (30) days, you may commence an arbitration action as set forth herein. The arbitration will be conducted by JAMS, an established alternative dispute resolution provider. Disputes involving claims and counterclaims under $250,000, not inclusive of attorneys' fees and interest, will be subject to JAMS's most current version of the Streamlined Arbitration Rules and procedures available at http://www.jamsadr.com/rules-streamlined-arbitration/; all other claims will be subject to JAMS's most current version of the Comprehensive Arbitration Rules and Procedures, available at http://www.jamsadr.com/rules-comprehensive-arbitration/. JAMS's rules are also available at www.jamsadr.com or by calling JAMS at 800-352-5267. If JAMS is not available to arbitrate, the parties will select an alternative arbitral forum. The arbitration may be held remotely by any means permitted by the applicable rules, or in person in New York County, New York, or at another mutually agreed location. RxData will be entitled to make an offer of judgment in the arbitration proceeding. If the offer of judgment is not accepted, and the award is not more favorable than the unaccepted offer, you will be solely responsible for all costs incurred by RxData after the offer of judgment is made to the extent permitted by applicable law. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

• c. Fees

  If the arbitrator finds that you cannot afford to pay JAMS's filing, administrative, hearing and/or other fees and cannot obtain a waiver from JAMS, RxData will pay them for you. If the arbitrator determines the claims are frivolous, you agree to pay RxData’s attorneys’ fees and costs in the arbitration, to the extent permitted by applicable law.

• d. Authority of Arbitrator

  The arbitrator, and not any federal, state or local court or agency will have exclusive authority to resolve any dispute related to the interpretation, applicability, enforceability or formation of this Arbitration Agreement including, but not limited to, any claim that all or any part of this Arbitration Agreement is void or voidable. The arbitration will decide the rights and liabilities, if any, of you and RxData. The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator will have the authority to grant motions dispositive of all or part of any claim. The arbitrator will have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the arbitral forum's rules, and these Terms (including the Arbitration Agreement). The arbitrator will issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and us.

• e. Waiver of Jury Trial

  You and RxData hereby waive any constitutional and statutory rights to sue in court and have a trial in front of a judge or a jury. You and RxData are instead electing that all claims and disputes will be resolved by arbitration under this Arbitration Agreement, except as specified in Section 17(a) above. An arbitrator can award on an individual basis the same damages and relief as a court and must follow this Agreement as a court would. However, there is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.

• f. Waiver of Class or Consolidated Actions

  Except with respect to Batch Arbitration (as defined below), all claims and disputes within the scope of this Arbitration Agreement must be arbitrated on an individual basis and not on a class basis, only individual relief is available, and claims of more than one customer or user cannot be arbitrated or consolidated with those of any other customer or user. In the event that this subparagraph is deemed invalid or unenforceable neither you nor we are entitled to arbitration and instead claims and disputes will be resolved in a court as set forth in Section 13.

  You and RxData agree that, in the event that there are fifty (50) or more individual requests for arbitration of a similar nature filed against RxData within an approximately thirty-day period (or otherwise in close proximity), regardless of the state(s) in which such claims are filed, JAMS will administer all such similarly situated arbitration demands on a collective basis as a single, consolidated arbitration (subject to a single set of fees, proceeding schedule, and, if required, hearing) before a single arbitrator in accordance with the requirements outlined elsewhere in this section, provided that – in the event that the arbitrator deems it impracticable or inequitable to administer all such claims collectively in a single arbitration – (s)he may group demands for arbitration into groups of not fewer than twenty (20) matters, plus a remainder group as needed (or as otherwise deemed by the arbitrator to be practicable, equitable, and in best keeping with the spirit of this provision) and arbitrate each group of matters as a single, consolidated arbitration (either structure a “Batch Arbitration”). You and RxData agree (1) to work with JAMS in good faith to facilitate the resolution of disputes on a Batch Arbitration basis and (2) that requests for arbitration are of a “similar nature” if they arise out of the same event, agreement, or factual scenario and raise the same or similar legal issues and seek the same or similar relief. Disagreements over the applicability of this Batch Arbitration process will be settled in a single, consolidated arbitration proceeding that includes all affected parties and is resolved by a single arbitrator subject to the requirements of this section. This Batch Arbitration provision shall in no way be interpreted as authorizing a class or collective arbitration or action of any kind, or any suit or arbitration involving joint or consolidated claims, under any circumstances other than those expressly set forth in this section.

• g. 30-Day Right to Opt Out

  You have the right to opt out of the provisions of this Arbitration Agreement by sending written notice of your decision to opt out to the following address: RxData, Inc., 251 West 30th street, Floor 5, New York, NY 10001, United States, Attn: Legal, within 30 days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address, the email address you used with us (if applicable), and an unequivocal statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of these Terms will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may currently have, or may enter in the future, with us.

• h. Severability

  If any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part or parts will be of no force and effect and will be severed and the remainder of the Arbitration Agreement will continue in full force and effect.

• i. Survival of Agreement

  This Arbitration Agreement will survive the termination of your relationship with RxData.

• j. Modification

  Notwithstanding any provision in these Terms to the contrary, we agree that if RxData makes any future material change to this Arbitration Agreement, it will not apply to any individual claim(s) that you had already provided notice to RxData.

13. Exclusive Venue

To the extent the parties are permitted to initiate litigation in a court, both you and RxData agree that all claims and disputes arising out of or related to these Terms will be litigated exclusively in the state or federal courts located in New York County, New York.

14. Governing Law

These Terms and any action related to them will be governed and interpreted by and under the laws of the State of New York, consistent with the Federal Arbitration Act, without giving effect to any principles that provide for the application of the law of another jurisdiction.

15. General Provisions

• a. Electronic Communications

  The communications between you and us use electronic means, whether you visit the Services or send us emails or other electronic communications, or whether we post notices on the Services or communicate with you via email or other electronic communications. You (1) consent to receive communications from us in an electronic form; and (2) agree that all terms and conditions, agreements, notices, disclosures, and other communications that RxData provides to you electronically satisfy any legal requirement that such communications would satisfy if it were to be in writing. The foregoing does not affect your statutory rights.

• b. Assignment

  These Terms, and your rights and obligations thereunder, may not be assigned, subcontracted, delegated or otherwise transferred by you without our prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. RxData may assign its rights and duties under these Terms to any party at any time without any notice to you.

• c. Force Majeure

  RxData will not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, epidemic, pandemic, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, strikes or shortages of transportation facilities, fuel, energy, labor or materials.

• d. Contact Us

  If you have any questions, complaints or claims with respect to the Services, please contact us at: info@rxdata.net. You may also contact us at RxData, Inc., 251 West 30th street, Floor 5, New York, NY 10001, United States, Attn: Customer Service.

• e. Waiver

  Any waiver or failure to enforce any provision of these Terms on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion.

• f. Severability

  If any portion of these Terms is held invalid or unenforceable, that portion will be construed in a manner to reflect, as nearly as possible, the original intention of the parties, and the remaining portions will remain in full force and effect.

• g. Entire Agreement

  These Terms are the final, complete, and exclusive agreement of the parties with respect to the subject matter hereof and supersedes and merges all prior discussions between the parties with respect to such subject matter. As used in these Terms, "including" means "including without limitation."